May 21, 2024 Last Updated 05:15 AM EDT

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Vodafone vows to create 2,100 jobs in the UK to enhance quality of customer service

Mobile tech giant Vodafone is slowly trying to recover its tarnished reputation over the botched IT billing system and poor customer service record by hiring thousands of call center employees in the UK.

McDonald's expands delivery service through ordering app

The new app will allow customers to place orders for pickup alongside features such as customized favorites and preferred payment methods.

IBM Watson to Use Artificial Intelligence to Render Customer Service

IBM's Watson is going to transform customer service, the customer experience, and hospitality. Powered by IBM's Watson, Ivy from Go Moment is an artificial intelligence-driven system capable of handling, in real time, some 90% of the requests that come in from guests on property, without requiring a lick of human intervention. Ivy uses this Watson engine to decipher and fulfill a wide variety of requests from hotel guests in real time.

Wal-Mart cuts 450 jobs at headquarters

Headquarters of Wal-Mart in Bentonville is laying off employees in keeping up with the pace of the customers' shopping behavior. The retail company's goal is to push its e-Commerce and be as quick to cater to customer needs and complaints to name a few.

How to Create Loyal Customers in 5 Easy Ways

Running a business is difficult. It is even more difficult to create loyal customers. To keep them coming back, know what they want and what they need. Acknowledge their complaints and concerns and resolve it in a timely manner. Excellent customer service should be provided.

Latest Stories

Spaving Trend Explained: Are You Spending More to Save Less?

"Spaving" is a rebranded term for an old "trap" that is affecting grocery shops, merchants, and even online casinos: spending more to save money.

US Consumers Putting Off Purchases for Pools, Mattresses Due to Inflation

As high inflation and interest rates hurt, Americans are delaying some more expensive, traditionally financed purchases.

Homeownership Strained by 25% Property Tax Hike, Soaring Insurance Costs

The increase in property taxes and homeowners' insurance costs is a growing threat to homeowners' financial stability and decision-making processes

US Considers Strategies to Address Rising National Debt

Government debt has increased by about 50% since the beginning of the Covid pandemic, causing concern in Washington and on Wall Street.

Survey Shows Women Are Generous Diners, Spotting Friends $24 on Average

The average amount of money American women would spend for a friend's dinner was $24.

Must Read

Goldman Sachs Targets Private Equity After Credit Suisse Shakeup

In an attempt to fill the hole left by unrest at regional banks and the sale of Credit Suisse, American investment bank Goldman Sachs is pushing its way into the lending market for asset managers and private equity.

Tight Grad Market? Here's How to Get Hired (On a Budget!)

A survey from the National Association of Colleges and Employers states that employers intend to recruit 5.8% fewer recent college graduates from this year's class than they did from the class of 2023.

Build Lasting Wealth with These Expert-Backed Passive Income Idea

There are still some proven passive income techniques available that yield positive results.

Dow Unexpectedly Soars to 40,000, Marking the Highest for Wall Street

The Dow just reached 40,000 for the first time, marking the latest high point in an unexpectedly successful year for Wall Street.

Sustainable Investing Made Easy: Low-Cost ESG Fund Options for May 2024

Regular investors continue to desire ESG funds, despite some opponents labeling them as "woke" investing. These funds consider a portfolio's firms' financial fundamentals in addition to their environmental, social, and governance considerations.

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