Jan 07, 2016 02:12 AM EST
Another hacking incident involving a television company was confirmed yesterday after Time Warner Cable Inc. announced that almost 320,000 emails password of their clients were stolen. However, unlike previous Sony hacking incident, Time Warner said there is no sign of system breach at the moment but they will investigate further.
Currently, Time Warner Cable told reporters that the method in which the hackers obtained the data is still unknown. However, the company suspected that it was likely gathered through malware or phishing attack done through its third party companies that store data regarding customer's information.
According to Reuters, the cable company realized about the data stolen after they were informed by the Federal Bureau of Investigation (FBI). According to the FBI, they suspected that the customer's account "may have been compromised" and notified the company immediately.
Time Warner's spokesperson told reporters that they had notified all the customers involve with the incident and advised them to change their password quickly. Eric Mangan, the director of public relations also told reporters that the step was taken as the company put the customers' data as their priority.
Mangan told reporters as quoted by Venture Beat that customers should net be worried and the step is just, "To protect the security of these customers, we are sending emails and direct mail correspondence to encourage them to update their email password as a precaution."
Besides that, Time Warner also said that customers with a Roadrunner email accounts should really change the password quickly as they are the most vulnerable to the attack at the moment.
CBS New York also reported that Time Warner currently believes that the information stolen has been sold to others company that is providing a similar service.
Time Warner is in hot pursuit by hackers lately as the company has been attacked by hackers that disable their cable to certain customers creating a service outage on November and December last year. Although the aim behind those attacks is still unknown, the company had taken a series of precaution step to ensure a smooth service.
The cable company is slowly improving their security from time to time this as previously in 2009, an independent developer company exposed some flaws in its system that allow hackers to change its DNS setting. The settings can be manipulated and will redirect the customers to a malicious hosting website. The flaw, according to the developer, could jeopardize data of 65,000 customers.
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